How to Design Your Organisation for Cross-Functional Cooperation

 
puzzle pieces on a surface
 

And perhaps this is even more true now as many organisations have had to trim units and functions during the current crisis. This makes it even more critical to have knowledge and skills shared across the organisation instead of in closed-off units.

Unfortunately, we often forget the final design criteria on cooperation when it comes to defining our KPIs. Focus then shifts from cooperation to benchmarks and internal areas of responsibility.

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